The assistant
Every text to your business gets an answer.
Elevate Media Consulting runs a virtual assistant for your business. It answers your customers by text, books and moves appointments, and gets a lost customer to your door.
- Answers by text
- Voice calls: not built yet
- Hard questions go to a person
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- Every text your customers send, with the answer it got.
- Why the assistant stopped. Here: a price question, held for you.
- Take over. Press it and you answer the customer yourself.
What it does
It handles the everyday texts.
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Answers questions
Hours, services, parking, the address. It answers from what you have told it.
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Books appointments
It books the slot by text and confirms it.
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Reschedules
A customer wants a different day. It moves the booking.
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Gets them to your door
A customer is lost. It tells them how to find you.
Held for a person
Some texts wait for you.
When one of these comes in, the assistant stops. It tells the customer a person will reply. You can read every conversation and take over.
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Price.
Asked how much? It does not quote. A person answers.
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Complaints.
An unhappy customer gets a person, not a script.
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Anything medical.
Symptoms, medication, treatment. A person answers.
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Anything legal.
Contracts, claims, disputes. A person answers.
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Your own list.
Add anything you never want it to say.
One held conversation
This is what you see when it stops.
- The customer’s message, word for word.
- Why the assistant stopped. Here: a complaint.
- A Take over button. Press it and the customer is yours.
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Yours to set
You name it. You set how it sounds.
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Its name
You choose what it is called. It uses that name with your customers.
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How it sounds
Warm or brief. Formal or relaxed. You set it, and it keeps to it.
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Off by default
Write as the owner
It can write as you. It needs your written consent, and it is off until you give it.
Texts and calls
Texts first. Calls later.
Voice calls are coming. They are not built yet. Today it answers texts only.
- TextsAnswering
- Voice callsNot built yet
Questions
Questions about the assistant
What does the Elevate Media Consulting assistant do?
The Elevate Media Consulting assistant answers your customers’ texts. It answers questions about your hours, services, parking and address, it books and reschedules appointments, and it tells a lost customer how to find your door. Elevate Media Consulting runs it for you.
What will the assistant not answer on its own?
The Elevate Media Consulting assistant does not answer questions about price, complaints, anything medical, anything legal or anything on your own never-say list. It tells the customer a person will reply and holds the conversation for you.
Can the assistant answer phone calls?
Not yet. Voice calls are coming but are not built, so today the Elevate Media Consulting assistant answers texts only.
Can I take over a conversation from the assistant?
Yes. You can read every conversation in your Elevate Media Consulting login and press Take over to answer the customer yourself.
Own it instead
Would you rather own the software outright?
Elevate AI For Business builds it for you, tailored to your business, for a one-off fee. You run it yourself and there is no monthly fee to us. It is a separate company under the same ownership as Elevate Media Consulting.
Start here
Want it answering your texts?
A twenty-minute call. We set it up with your hours, services and address, and with what it must never say. Add it to your quote on the pricing page.
hello@elevatemediaconsulting.net